FAQ
Your Questions, Our Answers – Everything You Need to Know About Shopping with Us!
Refund
Yes, refunds are available if the product is damaged or defective. Please contact us within 7 days of receiving your order to initiate a refund.
Refunds are processed within 7–10 business days after the returned product is inspected and approved.
Please contact our customer care team immediately with proof of damage (photos or videos) to initiate a refund or replacement.
Delivery
Yes, we offer same-day delivery within specific locations. Please check availability during checkout.
Standard delivery takes 5–7 business days, depending on your location.
Yes, once your order is dispatched, you will receive a tracking ID via email or SMS to monitor your delivery status.
Shipping & Returns
Shipping is free for orders above ₹1,000. For orders below ₹1,000, a nominal shipping fee is applied.
Returns are accepted within 7 days of delivery, provided the saree is unused, unwashed, and in its original packaging.
To initiate a return, contact our support team with your order details. You will receive instructions for shipping the product back to us.
Payment
We accept all major credit/debit cards, UPI, net banking, and digital wallets.
Yes, we provide a Cash on Delivery option for selected locations.
Absolutely. We use secure payment gateways to ensure your data is encrypted and protected.
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