Who we are

Our website address is: https://dharanisilks.com.

At Dharani Silk & Cottons, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and products. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information from you:

1. Personal Information:

   • Name, address, phone number, email address, and payment information when you place an order or sign up for our services.

2. Non-Personal Information:

   • Browser type, IP address, pages visited, and other technical information collected automatically to improve user experience.

3. Cookies:

   • We use cookies to track your preferences and enhance your browsing experience. You can manage or disable cookies through your browser settings.

How We Use Your Information

The information we collect is used for:

• Processing orders and delivering products.
• Responding to your inquiries and providing customer support.
• Personalizing your shopping experience.
• Sending updates, promotional offers, and other communications with your consent.
• Improving website functionality and performance.

How We Protect Your Information

We implement strict security measures to safeguard your personal information, including:

• Secure servers and encryption for sensitive data.
• Regular monitoring of systems for vulnerabilities.
• Restricted access to your personal information by authorized personnel only.

Third-Party Sharing

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted partners to:

• Process payments securely.
• Deliver orders through logistics providers.
• Comply with legal obligations, if required.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional emails by clicking the “unsubscribe” link.
• Request details on how your information is processed.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. Please review this page regularly for the latest updates.

How We Use Cookies

We use cookies for the following purposes:

1. Essential Cookies:

   • To enable core functionalities like shopping cart management and secure payment processing.

2. Performance Cookies:

   • To analyze website traffic, measure site performance, and improve usability.

3. Functional Cookies:

   • To remember your preferences, such as language settings or items in your cart.

4. Advertising Cookies:

   • To show relevant offers and ads based on your browsing history and preferences.

Third-Party Cookies

We may allow trusted third-party services to place cookies on your device for:

• Analytics and performance tracking (e.g., Google Analytics).
• Personalized advertising and marketing.

These third parties are governed by their own privacy policies.